bajje FAQ

The bajje VIP program has four levels. The Bronze level offers up to 0.2% cashback per week. Silver offers up to 0.4%, Gold up to 0.6%, and the highest level, Platinum, offers up to 0.8% cashback per week. Cashback is calculated based on your net losses for the week — that is, total losses minus total winnings.

Playing games regularly and staying consistently active on bajje can automatically move your VIP level up. You can progress from Bronze to Silver, then Gold, and finally Platinum at the top. The more active your account, the greater your chance of reaching the next level. For more details, visit the bajje VIP page.

Say you are a Gold (0.6%) VIP member and your net loss for the week is ৳20,000. Your cashback would be ৳20,000 × 0.6% = ৳120. This is a practical example of the maximum cashback at that level. Cashback is credited directly to your bajje account.

Along with weekly cashback, members at higher VIP levels on bajje can receive priority support, early access to special promotions, and personalised offers. Platinum members enjoy the highest level of benefits. The higher your VIP level, the broader the range of benefits you receive.

If you remain inactive on bajje for an extended period, your VIP level may drop. It is therefore a good idea to keep your account active regularly. To find out the specific policy on level reductions, contact the support team directly via live chat.

A bajje username should generally be between 6 and 20 characters, and it is best to use English letters and numbers rather than Bengali characters. Your password should be at least 8 characters long and is most secure when it includes uppercase letters, lowercase letters, numbers and special characters. Avoid passwords that are easy to guess, such as your date of birth or mobile number.

Go to the bajje Login page and click the "Forgot password?" link. An OTP will be sent to the mobile number or email address you provided when registering. Use that OTP to set a new password. Never share your OTP with anyone — bajje will never call you to ask for it.

First check that your internet connection is working and that you are on the correct bajje website. Verify your username and password. Clear your browser cache and cookies and try again. If the problem persists, contact us via 24/7 live chat. Entering the wrong password multiple times may temporarily lock your account — in that case, reach out to the support team for help.

To change a registered mobile number or personal details on bajje, you will need to contact the support team. You may be asked to provide certain information or documents to verify your identity. For security reasons, this process is handled directly — there is no option to make these changes automatically online.

Yes. Both the Android and iOS versions of the bajje App support full account management — logging in, depositing, withdrawing and playing games — all in one place. The app is available through official channels.

Withdrawal requests on bajje are generally completed within 1 hour. This timeframe applies to all methods — bKash, Nagad, Rocket and bank transfer. The timer starts from when the request is submitted, so make sure your payment details are correct to keep processing fast.

Yes, the bajje withdrawal service runs 24 hours a day, 7 days a week. You can submit a request on Fridays, Saturdays or public holidays and it will normally be processed within 1 hour. Feel free to withdraw at any time without worrying about the hour or the day.

The minimum withdrawal amount on bajje is ৳800. Requests below this amount will not be processed. This rule applies to all methods — bKash, Nagad, Rocket and bank transfer. Make sure your balance is sufficient before submitting a withdrawal request.

Before withdrawing winnings from a bonus, you must meet the wagering requirements. For example, the 150% welcome bonus requires the bonus amount to be wagered 20 times. If you deposit ৳1,000 you will receive a ৳1,500 bonus, and the bonus balance becomes withdrawable after ৳1,500 × 20 = ৳30,000 in wagering is completed. See the terms and conditions page for the full requirements.

You can withdraw from bajje via bKash, Nagad, Rocket and bank transfer. For bank transfers, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank and Islami Bank can be used. The minimum withdrawal amount is ৳800 for every method.

The minimum deposit on bajje is ৳500 for any payment method. This limit is the same for bKash, Nagad, Rocket and bank transfer. You must deposit at least ৳500 to qualify for the 150% welcome bonus on your first deposit.

Log in to your bajje account, go to the deposit section and select bKash. Send the amount to the designated bKash number and confirm with the transaction ID. Your balance will normally update within a few minutes. Never share your bKash PIN with bajje — no representative will ever ask for your PIN.

Yes, you can easily deposit to bajje using Nagad as well. On the deposit page, select the Nagad option and follow the instructions. The minimum deposit is ৳500. Never share your Nagad PIN with any third party.

bajje currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer. For bank transfers, you can use major commercial banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank. The minimum deposit is ৳500 for all methods.

The 150% bonus on your first deposit, up to ৳8,000, is activated once the deposit is confirmed. For example, depositing ৳1,000 gives you a ৳1,500 bonus, bringing your total balance to ৳2,500. To use the bonus, you must meet the specified wagering requirement (20 times the bonus amount). Bonuses from other promotions are also added immediately after the deposit.

If you think there has been unauthorised access to your bajje account, change your password immediately and notify the support team via 24/7 live chat or email. You can also request that your account be temporarily suspended while the issue is being investigated. Acting quickly helps prevent further harm.

Never. No bajje representative will ever ask for your OTP, bKash PIN, Nagad PIN or bank password by phone or chat. If anyone asks for this information, they are a fraudster. Use these details only on your own device when logging in and never share them with anyone. You will find more security advice on the responsible gaming page.

Yes, bajje uses SSL encryption technology to keep all data secure. If you see https:// and a padlock icon in your browser's address bar, your connection is secure. Financial transactions and personal information are all transmitted through encrypted channels. You will find details about data storage on the privacy policy page.

Always verify the correct domain in your browser's address bar. Domains with slight spelling variations (such as bajjevip.com or bajje-vip.net) may be fake sites. Bookmark the official bajje address. Instead of clicking unknown links, type the address directly.

A strong password should contain uppercase and lowercase letters, at least one number and one special character (such as @, #, $). Use a unique password for your bajje account — one you do not use on any other site. Do not create a password using your date of birth, phone number or simple words.