bajje — Player Protection

Play Responsibly, Stay Safe

Entertainment is only enjoyable when it is in control. bajje believes every player should be aware of their own limits and seek help when needed.

For ages 21 and above only
Our Position

Why Responsible Gaming Matters at bajje

bajje is an entertainment platform where you can enjoy casino games, slots, and sports betting. However, any form of betting or gaming carries financial and mental risks. On this page we want to address those matters openly — because an informed player is the best player.

Our Terms and Conditions clearly state that this platform is only for individuals aged 21 or above. Participation by minors is strictly prohibited. If anyone under 18 or 21 lives in your household, keep your account and device secure.

Gambling or betting is never a reliable source of income. It is for entertainment — and entertainment should always stay within a budget. If you feel your playing habits are changing, or you can no longer control yourself, the tools and guidance on this page are here for you.

Remember: bajje's support team is available 24/7 in Bengali and English via live chat and email. Do not hesitate to reach out with any concern.

We believe transparency is essential. Our Privacy Policy clearly explains how your information is used and how your account is kept secure. The responsible gaming tools are easy to use, and our support team is always ready to help you activate them.

Protect Yourself

Tools for Control

bajje offers several self-control tools that you can activate yourself at any time.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, you will not be able to deposit more than that amount within the period.

Deposit Limit

Session Time Limit

Set how long you play in one sitting. After the set time, your account will be logged out automatically.

Session Limit

Loss Limit

Decide in advance how much you are willing to lose over a given period. Once the limit is reached, no further bets can be placed.

Loss Limit

Temporary Account Suspension

If you feel you need a break for a while, you can temporarily deactivate your account for anywhere from 7 days to 6 months.

Cooling-Off

Self-Exclusion

If you feel you need a long-term break, you can activate a permanent self-exclusion for anywhere from 6 months to 5 years. During this time your account will be completely closed.

Self-Exclusion

Request Support

To activate or change any tool, contact us directly via 24/7 live chat. Our team will assist you in Bengali.

Live Chat
Warning Signs

When to Recognise Red Flags

If any of the following applies to you, it is time to take notice.

Spending Beyond Your Budget

You are spending more than you set out to and feeling regret afterwards.

Chasing Losses

You keep playing to recover previous losses, and end up losing even more.

Emotional Distress

You feel uncomfortable or anxious when you are not playing. You are prioritising gaming over family or work.

Hiding the Habit

You are hiding your gaming habits from family or friends, or lying about the amounts you bet.

Playing with Borrowed Money

You are placing bets using money meant for essential expenses or funds you have borrowed.

Losing Sleep and Track of Time

You are spending night after night gaming and cannot keep track of the time or amounts involved.

Get Help

Where to Find Help

Asking for help is not a sign of weakness — it takes courage. Support is available through any of the following.

bajje Live Chat

bajje's support team is available 24 hours a day, 7 days a week via live chat in Bengali and English. You can reach out directly about setting limits, self-exclusion, or any concern.

Email Support

If you are not comfortable talking directly, you can also write to us by email with the details. Our team responds quickly.

Family and Trusted Ones

Talk to someone close to you. Family and friends often notice the first signs. An open conversation with them is the first step toward a solution.

Professional Advice

A mental health specialist or counsellor can help you overcome a gambling problem. Hospitals and clinics in Bangladesh that provide mental health services offer confidential support.

Support Groups

Support groups made up of people who have recovered from gambling problems can help you share experiences and find motivation. You are not alone — many others have been through this.

Our Commitment

bajje's Responsibility

bajje believes that creating a fair gaming environment is not only the user's responsibility — the platform shares an equal responsibility. We are therefore committed to the following:

  • Only verified users aged 21 and above may open an account and make deposits.
  • No bonus or promotional messages will be sent to any user who is under self-exclusion.
  • Responsible gaming tools will always be available free of charge and instantly.
  • The support team is trained in responsible gaming matters in Bengali and is able to provide service 24/7.
  • Our advertising and communications never present gaming as a way to earn money.
  • The personal information of all users is kept secure — details can be found in our Privacy Policy.

Visit our FAQ section for answers to more common questions — it contains detailed information on responsible gaming tools and various aspects of the site.

Common Questions

Responsible Gaming FAQ

Go to the Settings section of your account and set a daily, weekly, or monthly deposit limit from the Responsible Gaming section. Lowering a limit takes effect immediately. Increasing a limit requires a waiting period, giving you time to reconsider your decision. If you have any trouble, let our support team know via 24/7 live chat.

Self-exclusion is a serious step, so once it is activated it cannot be cancelled before the set period ends. During this time you will not receive any bonus messages or promotional communications. Once the period is over, a confirmation process must be completed before the account can be reactivated.

Start by talking to them calmly and without judgement. Let them know you are ready to help. If needed, encourage them to contact bajje's support team, or guide them toward professional counselling services. Simply being there for them is the most important support you can offer right now.

Yes. Even if your account is temporarily or permanently inactive, the funds in your account remain fully secure. Withdrawals can be made after the break ends or once the account is reactivated. For any questions, contact us by email.

No. You must be 21 or older to open an account and place any kind of bet on bajje. Age is verified at the time of registration. If you believe a minor is using your device or account, notify our support team immediately.

Yes, you can view your transaction and gaming history by logging into your account. Reviewing your own spending patterns is an important part of responsible gaming — it helps you decide whether you need to adjust your limits.